1. Service Authority

We reserve all rights to suspend, terminate, or restrict access to our services at the discretion of the administrator, with or without cause. By using our platform, you agree to comply with these terms. Misuse of our tickets, LiveChat, or support systems by submitting inappropriate requests or complaints may result in account suspension.

2. Service Scope

• Configuration Requests: Custom PHP/MySQL setups, firewalls, DNS, and httpd configurations are provided for fully managed dedicated servers.
• Software Requests: CPanel extensions may be installed if they do not affect server security, stability, or performance.
• Emergency Support: No emergency, phone, or live chat support is provided. Support may take several hours.
• Webmaster Help: Coding, installation, and error resolution support is not provided unless it relates to server libraries or configurations.
• Backups: We maintain backups but are not responsible for data loss. Users are fully responsible for their own backups.

3. Prohibited Activities

• Hosting or sharing child pornography or illegal content.
• Spam, mass mailing, email lists, or abusive scripts.
• Phishing pages, malicious hacking materials, trojans, viruses, and botnets.
• Resource abuse, cronjob abuse, PHP/CGI proxies, CGI-IRC scripts.
• Attempting to hack or exploit the server will result in immediate account termination.
• No fake, disposable, or mass mailers; SMS bombers; or similar tools.
• Violation of these rules may result in service interruption with no credit or refund.

4. Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, and disclose information, including personal information, in connection with your use of our website.

Information We Collect

• Personal Information: Name, email, phone number, mailing address, provided voluntarily when signing up, contacting us, or making a purchase.
• Non-Personal Information: Browser type, device type, operating system, IP address, browsing activity, and usage statistics collected automatically via cookies and tracking technologies.

How We Use Information

• Operate and maintain the website effectively.
• Send newsletters or marketing communications with consent.
• Respond to inquiries and fulfill requests.
• Improve user experience and personalize content.
• Analyze website usage to improve services.
• Comply with legal and regulatory requirements.

Sharing of Information

We may share your information with trusted third-party service providers for operational purposes. These providers must maintain confidentiality and use your information only for specified purposes. Personal information will never be shared for marketing without explicit consent.

Data Retention

Personal information is retained only as long as necessary for the purposes collected. Longer retention may occur only if legally required or permitted.

Security Measures

We take reasonable steps to protect your data from unauthorized access or disclosure. However, absolute security cannot be guaranteed.

Changes to this Policy

We may update this policy periodically. Updated versions will be posted on the website, and users are encouraged to review it regularly.

Note: This document is a general template. Consult a legal professional to ensure compliance with applicable laws.